Xeraos ACS
A modern ACS for managing your CPE fleet
The router in a subscriber's home, the ONT, the VoIP gateway — Xeraos ACS gives your team remote visibility and control over each of these devices. A support agent checks parameters and reboots the router during the call, new services activate themselves, and firmware updates roll out overnight — without risk and without night shifts. All over standard TR-069/CWMP, from a single panel.
How it helps day to day
Every device within arm's reach
Type a subscriber number, MAC or address — and within seconds you see the device, its parameters, history and events. The agent resolves the case in a single call instead of juggling tools.
New services activate themselves
Define a service profile and matching rules once — and new devices configure themselves as soon as they connect. No manual parameter entry and no mistakes to untangle at the customer's later. Every change stays in the history.
Firmware updates without the nerves
A small canary group gets the new version first, then successive batches — only in the maintenance windows you set. If something goes wrong, the campaign stops itself before the problem reaches the whole network.
Diagnose remotely before you send a technician
Run a connectivity test (TR-143 IP Ping) straight from the panel and see the result immediately. Every run is stored, so you can always come back to a ticket with hard data — not with “the customer said it didn't work”.
Permissions under control
Everyone on the team gets exactly the permissions they need — an agent can read parameters but can't push firmware. Data isolation works at the database level, not just in the UI (Row-Level Security in PostgreSQL).
Who it's for
- ISP, cable and xPON operators
- NOC and helpdesk teams
- Rollout teams
- Integrators and CPE vendors